complaint

We came to get our lay bye and we stood the for more than 3 hours since they all went inside claiming to be looking for our packages in what they called LOCATION, yet before us the were 3 more people who were the before us and didn't receive there clothes.They claimed to have the clothes somewhere and when we asked for a manager,they said he/she. is not around with a silly grin on their faces whereas the was 4 She. <br> <br> Bassistants who one of them is staff and the one hid her name tag and laughed.this is totally unacceptable.#ackermansmustfall.