1 reviews | Active since Sept 2016

03 Jan 2019, 12:05

Complaint

You guys truelly have the most terrible customer service line I have been holding for 8 min at your shops your cashiers are clueless

0
Replies (2)
Ackermans
Ackermans's reply03 Jan 2019, 12:58
Official
Good day Fakie,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter. 

 Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply07 Jan 2019, 16:53
Official
Good day Fakie,
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 
  Kind regards, Ackermans Customer Service