OM
Oratile M
1 reviews | Active since Dec 2018
11 Dec 2018, 04:44
Complaint
I went shopping with my wife at Ackerman in rustenburg,then my wife was insulted by the security officer at the door due to.the complaint that my wife was raising to say "you expect us to be on the que for you to check our things when we live the shop, butso you just allow people to pass me over" and the response from the security was "hey ***** DID U SMOKE DAGGA , DON'T COME HERE AND TELL ME ****". So I am seeking assistance on this to be addressed with the management of that shop
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Replies (2)0
Replies (2)
Ackermans's replyOfficial
11 Dec 2018, 08:15Good day Oratile,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply11 Dec 2018, 08:15
Official
Good day Oratile,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
13 Dec 2018, 14:44Good day Oratile,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply13 Dec 2018, 14:44
Official
Good day Oratile,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,