AL
Adele L

1 reviews | Active since Nov 2013

17 Sept 2017, 12:16

Complaining about me exchanging

I bought R5000 worth of clothing , which was bought for kids that I do charity for .. The lady who helped me said to me , eish you make alot of work for me , and she wasnt friendly at all . Its not my fault I am being send back to exchange if the stuff is not the right size ..

0
Replies (2)
Ackermans
Ackermans's reply18 Sept 2017, 08:06
Official

Good day Adele,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply20 Sept 2017, 15:38
Official

Good day Adele,

To date we have not received any response from you.

In order for us to assist you with your complaint, we await your response.

Kind regards,

Ackermans Customer Service

Best regards,