MM
Molatelo M
1 reviews | Active since Nov 2020
09 Sept 2022, 08:39
Complain
I had a horrible experience with Ackermans at sammy marks in Pretoria...I bought a pair of tekkies it's not even a month but the shoe laces are damaged only wore the tekkies once but they said there is nothing they can do without a slip so for me it is money down the drain I am honestly not happy with the service that I received as I was being taken from one person to another
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Replies (2)
Ackermans's replyOfficial
09 Sept 2022, 14:55 Good day Molatelo,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's reply09 Sept 2022, 14:55
Official
Good day Molatelo,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
16 Sept 2022, 13:39 Good day Molatelo,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply16 Sept 2022, 13:39
Official
Good day Molatelo,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service