FM
Fikile M
1 reviews | Active since Aug 2019
27 Aug 2019, 12:11
complain
have app**** for account and was pre approved but keep on getting sms that i need to upload the documents how many times must i send this documents and whwenever i call your call center call gets cut off while waiting number i was calling was ***.Bad service if possible cancel this pre approved account
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
27 Aug 2019, 13:04Good day Fikile,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply27 Aug 2019, 13:04
Official
Good day Fikile,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
FM
Fikile M's updateReviewer Update
27 Aug 2019, 16:26Thank you very much for the speed feedback i received from you guys my account has been approved im so happy
FM
Fikile M's update27 Aug 2019, 16:26
Reviewer Update
Thank you very much for the speed feedback i received from you guys my account has been approved im so happy
Ackermans's replyOfficial
27 Aug 2019, 16:33Good day Fikile,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service
Ackermans's reply27 Aug 2019, 16:33
Official
Good day Fikile,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service