aM
amanda M

1 reviews | Active since Oct 2014

13 Jun 2020, 13:53

Complain

On the 8 of June Ackerman's in Phillipi shoprite allowed a person to buy on my account without even checking the signiture at the back of my card . I only found out about this today when I went to but shoes for my son that I only had 194 available on my account . I mean really how can they allow anyone to use my account . They checked the signiture and they are not the same

0
Replies (2)
Ackermans
Ackermans's reply15 Jun 2020, 09:04
Official
Good day Amanda,

We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply19 Jun 2020, 11:57
Official
Good day Amanda,
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service