DI
Diane I

1 reviews | Active since May 2020

16 May 2020, 13:44

Complain

I been asked again for prove of income all I want to know is that why calling me saying I am approved and should be expecting an sms to collect my card they keep on sending me emails please provide ID num we escalated it to the relevant department ackermans I would love for you to just leave it I don't want to open an account anymore u mean this I can't even get feedback just to even tell me what's happening if this was so important why didn't url give me a call I am really dissapointed this account is something I needed which was urgent since I was approved but consider it rather unsuccessful

0
Replies (1)
Ackermans
Ackermans's reply18 May 2020, 08:56
Official
Good day Diane,

 Please give us the opportunity to resolve the matter. We will provide you with feedback as soon as possible.
 Kind regards, Ackermans Customer Service