SW
Shaun W

1 reviews | Active since Mar 2022

15 Mar 2022, 14:37

Company SPAMS Cellphone unrelated to contract they are trying to recover

The concerned party spams my cellphone every day at least once a day from a new mobile number everyday for the last TWO YEARS regarding someone else's Ackermans account,

Now as a white boy, when one of your consultants calls me and they hear it can't be Khethiwe on the other side of the phone they just throw the phone down in my ear.

This has to be the single case of harrassment I have ever experienced in my life for someone elses debt.

My advice would be to never ever ever get involved with this company, never buy from them, never visit any stores of PEPKOR ltd and most certainly do not give them your phone number.

Thanks for two years of stress, harassment and absolute frustration at your inability to do anything other than the exact same thing you've been doing every day for the last two years.

What a gross company - Y U C K

0
Replies (2)
Ackermans
Ackermans's reply15 Mar 2022, 15:22
Official
Good day Shaun,
 
We apologise for the inconvenienced caused by the lack of service. 

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint. 

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply23 Mar 2022, 16:44
Official
Good day Shaun,

Please accept our apology for the inconvenience caused by all the SMS’ you received. We do not intend to harass our customers and would like to apologise if that is the impression you received. Your contact number has been removed from the system.

Kind regards, 
Ackermans Customer Service