CM
Cherish M
1 reviews | Active since Jun 2021
23 Jun 2021, 18:46
Clothing
Extremely bad service, I've paid my account up to date, and they told me that I can not use my account again until 2023...this is very very bad service from Ackermans. I've always told people that this is the best store to open up an account, but from today I will not suggest this store to anyone.
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
24 Jun 2021, 11:21Good day Cherish,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department.
Kind regards, Ackermans Customer Service
Ackermans's reply24 Jun 2021, 11:21
Official
Good day Cherish,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department.
Kind regards, Ackermans Customer Service
CM
Cherish M's updateReviewer Update
24 Jun 2021, 14:38Thank you for the response.
Well I don't agree with this because they could be much lenient with customers because we all know we are facing a pandemic, and many people lost their jobs due to this, which we never asked for to happen.
And if they can check my records I use to pay on time till I lost my income due to Covid.
Somehow I feel they can do their best to help, because as I said my account is fully paid plus my collection fees.
Because if this is not getting sorted I will go to media and report this because we are all human and never asked to be in this situation.
Cherish Mohamed
Well I don't agree with this because they could be much lenient with customers because we all know we are facing a pandemic, and many people lost their jobs due to this, which we never asked for to happen.
And if they can check my records I use to pay on time till I lost my income due to Covid.
Somehow I feel they can do their best to help, because as I said my account is fully paid plus my collection fees.
Because if this is not getting sorted I will go to media and report this because we are all human and never asked to be in this situation.
Cherish Mohamed
CM
Cherish M's update24 Jun 2021, 14:38
Reviewer Update
Thank you for the response.
Well I don't agree with this because they could be much lenient with customers because we all know we are facing a pandemic, and many people lost their jobs due to this, which we never asked for to happen.
And if they can check my records I use to pay on time till I lost my income due to Covid.
Somehow I feel they can do their best to help, because as I said my account is fully paid plus my collection fees.
Because if this is not getting sorted I will go to media and report this because we are all human and never asked to be in this situation.
Cherish Mohamed
Well I don't agree with this because they could be much lenient with customers because we all know we are facing a pandemic, and many people lost their jobs due to this, which we never asked for to happen.
And if they can check my records I use to pay on time till I lost my income due to Covid.
Somehow I feel they can do their best to help, because as I said my account is fully paid plus my collection fees.
Because if this is not getting sorted I will go to media and report this because we are all human and never asked to be in this situation.
Cherish Mohamed
Ackermans's replyOfficial
29 Jun 2021, 14:15Good day Cherish,
We have been informed that the relevant feedback has been given to you.
Kind regards, Ackermans Customer Service
We have been informed that the relevant feedback has been given to you.
Kind regards, Ackermans Customer Service
Ackermans's reply29 Jun 2021, 14:15
Official
Good day Cherish,
We have been informed that the relevant feedback has been given to you.
Kind regards, Ackermans Customer Service
We have been informed that the relevant feedback has been given to you.
Kind regards, Ackermans Customer Service