Clothes tearing within a 2 months after purchase
I bought my daughter this lovely lemon suit on the 12 November 2020 upon washing it last week I noticed that it was tearing on the seams at the back. I am disappointed as I've always loved Ackermans and the quality clothing they have always had through the years. Please advise what I need to do as this items is barely 2 months old.
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Replies (3)0
Replies (3)
Ackermans's replyOfficial
05 Jan 2021, 10:23Good day Lindiwe,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department.
Kind regards, Ackermans Customer Service
Ackermans's reply05 Jan 2021, 10:23
Official
Good day Lindiwe,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
06 Jan 2021, 13:52Good day Lindiwe,
We can confirm that the relevant department has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards, Ackermans Customer Service
We can confirm that the relevant department has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply06 Jan 2021, 13:52
Official
Good day Lindiwe,
We can confirm that the relevant department has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards, Ackermans Customer Service
We can confirm that the relevant department has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards, Ackermans Customer Service
's updateReviewer Update
06 Jan 2021, 15:33Good Day
Thank you so much for your prompt response and tactical approach on the matter at hand I appreciateall your assistance.
Always a, pleasure being your customer.
Thank you so much for your prompt response and tactical approach on the matter at hand I appreciateall your assistance.
Always a, pleasure being your customer.
's update06 Jan 2021, 15:33
Reviewer Update
Good Day
Thank you so much for your prompt response and tactical approach on the matter at hand I appreciateall your assistance.
Always a, pleasure being your customer.
Thank you so much for your prompt response and tactical approach on the matter at hand I appreciateall your assistance.
Always a, pleasure being your customer.