NvdH
Natasha van den Heever

1 reviews | Active since Jan 2020

14 Jan 2020, 17:48

Closing times

Can I please understand, when your closing times on your doors shows as17h30, why is the store closed at 17h20 already? When I asked a staff member who let a customer out, doesn't this store close at 17h30, he only said yes and closed the door without even explaining as to why.

0
Replies (2)
Ackermans
Ackermans's reply15 Jan 2020, 08:48
Official
Good day Natasha,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply22 Jan 2020, 15:42
Official
Good day Natasha, 
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service