NN
Ntsikelelo N
1 reviews | Active since Jul 2015
23 Mar 2016, 21:57
Closing time
I went to Ackermans Westgate today to activate my card, I got there at exactly 5:45, when I got there the staff was already closing the doors didn't want to let us in. I checked online before going there closing time is 6 pm. So I ended up wasting my petrol. If Ackermans Westgate closes at 5:45 why don't you guys update it on your website so that customers are aware in advance.
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Ackermans's replyOfficial
24 Mar 2016, 08:56Hello ntsikelelo.nduli,
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply24 Mar 2016, 08:56
Official
Hello ntsikelelo.nduli,
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
Best regards,