KL
Khotso L
1 reviews | Active since Apr 2021
08 Jul 2022, 12:12
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I had difficulties paying my account due to COVID. i went to the store to pay they said it is handed over so i should call the number they gave me. i spoke to debt collectors a and asked for settlement, i paid the amount, and received the settlement letter on 17 December 2021. but this account is still in arrears and it is still not closed. i don't know what to do anymore.
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Replies (2)
Ackermans's replyOfficial
08 Jul 2022, 12:48Good day Khotso,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply08 Jul 2022, 12:48
Official
Good day Khotso,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
22 Jul 2022, 15:19 Good day Khotso,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply22 Jul 2022, 15:19
Official
Good day Khotso,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,