<p>I went to the Kenako branch in PE and in all my 8 years experience in the client service industry, I have never experienced such pathetic client service.</p> <p>There was 2 cashiers and Pam was helping me. No greeting she just carried on with the conversation she was having with the collegue about a man and a car. Her collegue also was not paying attention to her client. All the time she was looking at her colleague and the PC she wasnt paying any attention to me at all. I'm not sure whether she didn't receive any training or if she couldn't be bothered. </p> <p> </p> <p>Please do something about this because she is bringing down the good brand of Ackermans </p> <p> </p> <p>Thank you</p> <p>Nomalizo</p>
Good day Nomalizo,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Nomalizo,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Nomalizo,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Nomalizo,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Best regards,
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