KM
Kgaugelo M
1 reviews | Active since Oct 2018
25 Jan 2020, 12:51
Chauvinism at workplace
On Thursday-23 January I went to ackermans store at South view complex,soshanguve in order to pay my wife's account. I didn't get a professional service from a male employee named mandla,I spoked to the store manageress who resolved the matter but then she was undermined by mandla who is a junior employee, therefore this left me confused about who is exactly in charge of the store and what policies are designed to defuse chauvinism at workplace(Ackermans) and discourage insubordinations.
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Replies (2)
Ackermans's replyOfficial
27 Jan 2020, 08:41Good day Kgaugelo,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's reply27 Jan 2020, 08:41
Official
Good day Kgaugelo,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
07 Feb 2020, 16:00 Good day Kgaugelo,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply07 Feb 2020, 16:00
Official
Good day Kgaugelo,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service