lM
lollie M
1 reviews | Active since Feb 2013
17 Aug 2023, 09:23
Ceo
I 'm not happy with the service I received in ackermans plaza yesterday I have to wait 30 min just supervisor to override and she was standing on the tills cashier call her twice, This Esther MASILO she must know that she works with customers she must leave her attitude in her house not in the store, I was **** off, u standing a long queue then wait again 4 30min for override they should take their customer very serious
Helpful (0)
Replies (1)0
Replies (1)
Ackermans's replyOfficial
17 Aug 2023, 10:51Hi lollie,
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team
Ackermans's reply17 Aug 2023, 10:51
Official
Hi lollie,
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team