CELLPHONE TRAP - NO RETURN POLICY TRAP

I came to the store to buy a cellphone. I asked the salesman if i can view a demo of the phone before buying so that i can be aware of the features. I was told they are not allowed to do that. I mean everywhere you go there's demos you view before buying. I was not aware that i am being ******* into buying a Vodaphone that cannot even function properly. I took the phone to Wonderpark on Saturday and was told about the \No return Policy\" that I apparently singed without being aware. And no one could explain to me why the phone does not support certain functions like loading pic, music and other files from the memory car. I then took it to vodacom and they told me that the phone has limitations. Why do the Ackermans sales people don't know this?? I mean why are they tricking clients into buying knowing that they cannot return the goods when unhappy? I mean that is a said to be a smart phone but its not. My R1000.00 is now gone. Why do you hire people who do not know nothing about phones? The consultant should be able to explain the basic function of the phone and warn the customer of the product shortcomings before buying especially if there's no demo on display. ACKERMANS ****** ME."