1 reviews | Active since Oct 2017
Cellphone Problem not fixed after 4 weeks of complaints
I bought a phone at Ackermans Greenacres at 11 September 2017 , in less than 10 days the cellphone was shutting on and off , screen was freezing, I was told the phone will go for repairs, yesterday went to the shop the phone is still shutting down.I refused to take it while the workers say I must take it.Ackermans gave me a phone that is broken , even the repair company fails to fix it and I must take it.Ackermans must improve service and give me a working phone.I have been phoneless for 4 weeks how can I be phoneless for another 3 weeks ?
Good day Unathi,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Unathi,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Unathi,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Unathi,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service