Cellphone at Ackerman's
I am essential worker .Tab bought in November 2019 swelled up and cracked open front cover .Went to Ackerman's Harding .Can't buy new phone /tab ,can't take it in for repair .My phone is essential to me as an essential worker .Now I must wait till lockdown is over .No service whatsoever .
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
30 Apr 2020, 09:51Good day George,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply30 Apr 2020, 09:51
Official
Good day George,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
20 May 2020, 11:18 Good day George,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply20 May 2020, 11:18
Official
Good day George,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Best regards,
's updateReviewer Update
07 Jun 2020, 11:47Gooday i have rep**** numerous times with customer service via email .I handed the tab in on 12 May 2020 at Ackernans Harding .Not heard a thing from anybody .I really believe there is no customer service in your company .
's update07 Jun 2020, 11:47
Reviewer Update
Gooday i have rep**** numerous times with customer service via email .I handed the tab in on 12 May 2020 at Ackernans Harding .Not heard a thing from anybody .I really believe there is no customer service in your company .