EM
Esther M
1 reviews | Active since Jan 2018
13 Jan 2018, 14:03
Cellphone
Good day
I purchased a cellphone mint on Saturday the 6th around 13h12 and was told if I return it within 7days it will be changed.On Friday the 12 when I come back from work I was shown that the cellphone turns on immediately when you go to application it goes off again.I checked it and I decided to return it today which is Saturday morning. I was told it is not going to be exchange but it will be taken to repair agent.This is my problem obviously please assist.
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Replies (2)
Ackermans's replyOfficial
15 Jan 2018, 08:57Good day Esther,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply15 Jan 2018, 08:57
Official
Good day Esther,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
19 Jan 2018, 10:48Good day Esther,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply19 Jan 2018, 10:48
Official
Good day Esther,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,