1 reviews | Active since Jul 2016
Cell phone with warrant
<p>I bought a cell phone in ackermens which has two year warrant. The warrant is ending in November 2016... I sent a phone for repairs because the phone was no longer charging and you cannot switch it on. Days later after the phone was sent to Ackermens I received a call saying I should come and pick up the phone because MTN has rejected the phone. I asked why.... the lady that called said she have no idea why it is rejected. I did not collect the phone until to date (Sony xperia1)</p> <p> </p> <p>I bought the phone at ackermans not at mtn. I want my phone being repaired or exchanged or given my fully refund.</p>
Good day Thabiso,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Thabiso,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Thabiso,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Good day Thabiso,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
