1 reviews | Active since Oct 2017
cell phone repair
I bought a cell phone at Ackermans in July this year, with a 1 year warranty, I have never really enjoyed using the phone, because the phone has been sent away for repair twice already and it comes back the same, having the same problem. Ackermans is saying that its not them that decide weather I should get a refund or replacement, its a company called SMD Technologies which does the repairs for Hisense cell phones. please help I can't continue using a faulty new cell phone .
Good day Vanessa,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Relevant department for investigation. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Vanessa,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Relevant department for investigation. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Vanessa,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Vanessa,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service