Cell C Fantasy – 1GB x 6 months. recharged with R50 only received 150mb instead of 1GB

I bought Cell C Fantasy phone– 1GB x 6 months from Ackermans Balfour. I recharged as per the terms and conditions to received the 1GB but only received 150mb.

Recharged on the 31 August 2017. Hello, you have successfully recharged your account with R 50.00 .You also received 150.00 MB FREE Bonus Data.MegaData expires on 03/09/2017.Cell C

Recharged on the 1 September 2017: Hello, you have successfully recharged your account with R 50.00 .You also received 150.00 MB FREE Bonus Data.MegaData expires on 04/09/2017.Cell C

I called ackermans this morning i was promised that they will log a call and will call me back t 1pm to give me reference number and someone from cellular will look into this. no one has called me yet. please see below of the other complaint a logged yesterday also with no feedback:

Message Complaint! Ackermans Balfour

Ackermans Balfour give such bad service, they do not care about customer service. They treat us like we are their friend.

last week i went there to activate an account after an hour it was not done because. they were just dragging their feed calling each other and just not being helpful. after an hour of waiting i was told "sorry we still waiting for some paper to be faxed to us" our fax is out of paper. RIDICULOUS!!!!! i had to go to MALL of AFRICA to get assistance. they helped within few minutes. and well done to them.

Today I went to again to Balfour to buy a phone CELL C Fatansy that comes with the 6GB promotional( 1GB x 6months). the sim was activated at 11:00. at 15:00 i could to check about the 1GB seeing that it has not being loaded. I was told sorry we will check for you "I am busy". what do they take us customers for. I WANT AN APOLOGY. i had to call Cell C directly to get clarity.

IRATE: Charity Mogashoa