AM
Audrey M

1 reviews | Active since Nov 2013

24 Oct 2019, 16:05

Cashiers

Kindly train you cashier on customer service.Ackermans Cosmo city cashiers are really disappointing. Always when I go to that shop I have to fight to get assistance.Whenever I go to that store only two tills will be operating even if it's month end.They don't care even if the queue is long and those cashiers at the tills will be having their own conversations instead of helping customers.Kindly do something about this before you loose customers.

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Replies (1)
Ackermans
Ackermans's reply24 Oct 2019, 16:15
Official
Good day Audrey,

We apologise for the lack of service experienced at our store.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 
 Kind regards, Ackermans Customer Service