SM
Siphindile M
1 reviews | Active since May 2015
27 May 2015, 15:28
cash sale ***5
Went to Ackermans west street and was served by cashier Andile, stood there for over 30 seconds she didnt even greet me and when i greeted her she greeted me with a very huge frown and asked her if should she not greet me as a customber. Where is customer service there, is it not policy that when a customer comes to your till you greet them or is this how stuff should treat customers. Because on the 27/05/2015 cash sale ***1 i was served by Nhlanhlo the time was 09:45:35 and she also didnt bother to greet me she just rang my items.. I am very dissappointed with how the stuff treat customers. I think they need to be trained because it s like a norm
Helpful (0)
Replies (1)0
Replies (1)Ackermans's replyOfficial
01 Jun 2015, 08:50Hello Spinach1,
We appreciate the time taken to notify us of your dissatisfaction.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's reply01 Jun 2015, 08:50
Official
Hello Spinach1,
We appreciate the time taken to notify us of your dissatisfaction.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
