Cancelation of protector plan cover

Item: Ackermans
Rating: 1
Author: Rebecca M

Please advice me on when I took out an Protector plan cover cause I don't remember taking it.

I also want to know who gave you the right to do that, if I have signed any documents regarding this cover please email those documents to me.

If not I would like you to cancel this cover cause I really don't need it. And please refund the money that you have being debiting back into my Ackermansaccount.

I'm not really happy about this matter!!! Regards Rebecca Mankwe

Helpful (0)

Replies (2)

Ackermans's replyOfficial

05 May 2022, 14:04

Good day Rebecca,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service

Ackermans's reply05 May 2022, 14:04

Official

Ackermans's replyOfficial

15 Jun 2022, 08:46

Good day Rebecca,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,
Ackermans Customer Service

Ackermans's reply15 Jun 2022, 08:46

Official