Call Centre Harrassment

I started receiving multiple phone calls about 6 weeks ago, from a company called TF Klient. They have Cape Town numbers (021) 492 NNNN; an 087 550 number, and national 087 numbers. At first they called, 2-3 times per day. I sometimes answered and told the call centre staffer that I do not know the person they are looking for since this is my private phone. Then the calls multip**** rapidly. Sometimes they call me over 20 times per day!

It is most unpleasant. It is simply harassment.

When I asked to speak to a supervisor on the 29/10/2018, the caller shouted “No!” at me numerous times. On multiple occasions the caller said they would remove my number from the contact list. But this obviously didn’t happen. I then called the number that showed up, and the PBX operator said “Ackermans”. I asked to be put through to the call centre supervisor, and spoke to Vicki Micui, who again promised she would remove my number. I have, since this conversation with her, had at least 9 calls from TF Klient/ Ackermans.

My telephone number is 072 NNN NNNN and I have used this number for 10 years. It is wholly unacceptable that I am abused in this way by a company I have explained numerous times that I do not know the person they are looking for. How can one person field up to 24 calls in a single day and not feel harassed over a period of weeks? The picture attached shows the number of calls received from this one company, as per my phone log. In the last 3 weeks I have logged over 130 calls from TF Klient! I do not even have an Ackermans account!

TF Klient is abusing my privacy, hindering my business and professional life, and causing me great distress each time my phone rings.

I want them to a) stop their harassment, and b) to remove my number from their records.

Faithfully