1 reviews | Active since Apr 2016
Broken Screen on my Vodacom Smart tab
We bought a Vodacom Smart Tab 3G phone at Ackermans. When I arrived at home I opened the phone and started using it. When I touched on screen it went into other applications I didn't even click on. So I took back the phone in good condition. After using it only ONCE. They send it in and called us today after a month to pick up the phone. When we got to Ackermans they tell me the phone has been rejected,they can't fix it because the screen is Cracked!! When I gave in the phone there wasn't even a crack. So now they are going to send it back again.. What can I do about this?
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Elaine,
We are trying to contact you without success.
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Elaine,
We are trying to contact you without success.
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service