Boots fall apart in less than three weeks

I was in Cape Town on a business trip and purchased a pair of ankle boots from Ackermans at Cape Gate. The heels on both boots have simply disintegrated. And the heels aren't high - just about 3 cm and quite thick - so obviously it is pure shoddy workmanship and bad quality materials that have been used. VERY disappointed! I have only worn the boots three or four times in the last three weeks!