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Ntswaki S
1 reviews | Active since Apr 2021
20 Apr 2021, 14:57
Blog
On the 4th of April i visited Rustenburg branch in town, bought airtime only to load and be told the voucher does not exist. I send an email to ackermans customer care and was told to contact my service provider only to be told that this airtime has been used by a number ending with 526 on the 31st of March. So why does ackermans sell used airtime to its customers this is unacceptable.
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Replies (1)Ackermans's replyOfficial
21 Apr 2021, 12:15Good day Ntswaki,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Ackermans's reply21 Apr 2021, 12:15
Official
Good day Ntswaki,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
