Blatant lie from Ackermans Clearwater

I am very disappointed in Ackermans Clearwater. They have send me a SMS for a sale of 0-36 months essentials on clothing as they have gotten special permission to open for essentials sale.I have supported this shop for 10 years with all three my kids. Firstly there are no sale.... I went there today, putting my life in danger to buy my twins that is 2 years old (25 months) winter PJ's and slippers. The slippers was too small so I returned it a couple hours later just to be told I cannot exchange them for a number 9. They only sell up to number 6. Now I would like to meet the 3 year old that wears a baby number 6... So in essence they are only offering shoes up to age 1! I went there as an urgent matter as it is getting cold and the babies dont have slippers and my house is tiled. Ida the manager was very unhelpful and said that headoffice would phone me. Nobody did. I believe this is a blatant lie and they should not be open for Covid 19 and put their clients life in danger. They made me leave my house and babies and I was not allowed to buy the essentials that they SMSed me that I could!