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Puleng M

1 reviews | Active since Oct 2014

16 Dec 2021, 14:27

Big up to Ackermans for a great follow-up

Thank you so much to the Ackermans team at large. I had laid a complaint this past Friday. I received a call from the store manager, Mapule from Eyethu Mall and also the Ops Manager, Adriaan. I appreciate both the calls as they both promptly attended to my complaint. I went to the Evaton Mall Store as arranged by Adriaan and met with the store manager Lauraine, excellent, smooth service is all I got. Ausi Lauraine was welcoming and more than willing to assist me when I got there. Kea leboha mama. A huge high 5 to everyone at Evaton Mall Ackermans.

Ackermans, I hope that you continue to be the best clothing store and that you strive at giving nothing but the best service. Thank you for the R300 voucher that was offered by the Ops manager. Baie Dankie, dit het 'n groot verskil gemaak, very much appreciated.

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Replies (1)
Ackermans
Ackermans's reply17 Dec 2021, 12:07
Official
Good day Puleng,
 Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager. 

Kind regards, Ackermans Customer Service