Best service ever
Good day
I have yet to see a store that has such great service , i went to Ackermans in Somerset mall . from the door i was greeted and assisted .
I had bought clothes last year for winter and i lost my receipt , the cashier that assisted me was not very friendly in fact she was annoyed and didnt want to do the exchanged.Then Zimkhitha another cashier asked me what was the problem .
I explained my dilemma and what i wanted to buy instead as they no longer have the items. She explained to the other cashier what needs to be done regardless of the receipt . I came out with a brand new jacket that fits my daughter.
Instead of Zimkhitha minding her own business she assisted me and made sure i get what i needed , i really appreciate that. It is hard to stand in a line and be attended by a rude , impatient cashier .
Zimkhitha from Somerset Mall went over and beyond , thank you
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
