Be carefully on what you are buying during your trip

Hi I bought a phone in December when I was visiting at Bergville now the phone had a problem with charging system I took it to Ackerman's in gauteng south gate mall for repairs the service is poor you wait long enough time to be serve very bad,they took the phone for repairs then you must always do follow up because they don't care now when I went they told me that my phone is created I must go back where I bought the phone they will give me the phone I asked them even if it took me 6 months it will still be fine they sad yes because I now I won't be going to kzn for now so is this true why they don't tell you that when buying but they telling because you have a problem I need to spend 600 for transport in order to get my phone