BS
Bongani S

1 reviews | Active since Jan 2017

18 Nov 2020, 13:07

Be careful of Ackermans insurance ****

Be careful when you activate or open an account with Ackermans store, they join you to the funeral policy without your consent, if you don't check your statement regularly you will end up paying for insurance that you are not aware off. When you call or email support line to cancel for you, they give you an insurance number to call for yourself even though you did not give consent for you information to be use by another third party which is in breach of data information security. Please people check your statement to insure you are not pay for what you did not agree to.

0
Replies (3)
Ackermans
Ackermans's reply18 Nov 2020, 15:37
Official
Good day Bongani,

We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Relevant department, will be in contact with you soon.

Kind regards, Ackermans Customer Service 
BS
Bongani S's update18 Nov 2020, 15:47
Reviewer Update
Much appreciated
Ackermans
Ackermans's reply27 Nov 2020, 16:26
Official
Good day Bongani,

We can confirm that we have been in touch with you to explain that your query has been resolved.Thank you once again for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service