BA
Barennise A

1 reviews | Active since Nov 2020

14 Nov 2020, 13:03

Battered by Ackermans during lockdown

Dear Sir/Madam My instalment with Ackermans, was R715, which I have been paying regularly until lockdown when my husband was not working. He is a Restaurant Manager. I phoned Ackermans that I can afford R350, which I have been paying without delay all these months. They send me almost ten (10) SMSs and phone calls a week. It got so bad, they even terrorized me when I told them I am with my work colleagues I got angry and sweared at them, now they just phone me to swear at me also. I would like advice to report them. Thanking you

0
Replies (2)
Ackermans
Ackermans's reply16 Nov 2020, 08:50
Official
Good day Barennise,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
 Kind regards, Ackermans Customer Service 

Best regards,

Ackermans
Ackermans's reply24 Nov 2020, 15:32
Official
Good day Barennise,
 We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service 

Best regards,