Bar service at Ackerman's

Item: Ackermans
Rating: 1
Author: Prince T

I was at Ackerman's in village Mall in Kathu northern Cape...I asked some lady that is light in complexion to assist me with phone's and clothes...he looked me in the eye and told me she doesn't want to help me and rebaone mosiane refused to help me too and she didn't want to give me the name and surname of the lady...this whole incident happened at 15:05 16/09/21 the very same lady it wasn't the first time she gives me attitude

Helpful (0)

Replies (3)

Ackermans's replyOfficial

16 Sept 2021, 15:40

Good day Prince,

We sincerely apologise for the service failure you have experienced.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.

Kind regards, Ackermans Customer Service

Ackermans's reply16 Sept 2021, 15:40

Official

Prince T's updateReviewer Update

16 Sept 2021, 15:41

Bad service at Ackerman's village Mall Kathu...it's 15:40 still no help

Prince T's update16 Sept 2021, 15:41

Reviewer Update

Bad service at Ackerman's village Mall Kathu...it's 15:40 still no help

Ackermans's replyOfficial

20 Sept 2021, 15:05

Good day Prince,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, Ackermans Customer Service

Ackermans's reply20 Sept 2021, 15:05

Official