JM
Johanna M
1 reviews | Active since Jul 2015
12 Jul 2023, 12:31
Bad unprofessional service in Ackermans
I went to Ackermans in Cosmo City mall, bought the pj's for my boys. Went i got to the till the pricing was different so i ask for a manager but some Winnie lady with bad attitude came and claimed that customers are removing price tag from the items. So I said to her stay awayvfrom me with that attitude then some Manyele guy(assistance manager) came with the same unprofessional useless attitude. Ackermans need to sort this out quickly we cant be faced with such issues in stores please.
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Replies (2)
Ackermans's replyOfficial
12 Jul 2023, 16:50 Hi Johanna,
Thank you for bringing this to our attention. Customer service is extremely important to us and we take this seriously.
The matter has been escalated to the relevant department to have a look in to.
The Ackermans Team
Thank you for bringing this to our attention. Customer service is extremely important to us and we take this seriously.
The matter has been escalated to the relevant department to have a look in to.
The Ackermans Team
Ackermans's reply12 Jul 2023, 16:50
Official
Hi Johanna,
Thank you for bringing this to our attention. Customer service is extremely important to us and we take this seriously.
The matter has been escalated to the relevant department to have a look in to.
The Ackermans Team
Thank you for bringing this to our attention. Customer service is extremely important to us and we take this seriously.
The matter has been escalated to the relevant department to have a look in to.
The Ackermans Team
JM
Johanna M's updateReviewer Update
13 Jul 2023, 14:34The Ackermans Team, what is your Turn Around Time on such issues??? Im impatiently waiting for feedback please.
JM
Johanna M's update13 Jul 2023, 14:34
Reviewer Update
The Ackermans Team, what is your Turn Around Time on such issues??? Im impatiently waiting for feedback please.