Bad staff attitude

Such a bad attitude drom a lady called Zama at the Ackermans in Hluhluwe. Her attitude will not be great for growing the business, she does not seem to understand the economy that we living in where every cent means a lot to the business. I wanted to buy a phone but due to her attitude, I had to leave without making a purchase. There was also a guy called Bongani who stood and enjoyed the attitude I got from Zama and I said in my heart, what a shame, I hope the owner of the branch is well aware of what's happening here....