Bad Services with Unqualified Consultants

Paid the account in full as they said i should now been told no debit order has ran in there account and need to pay for clearance letter and i need to know how come they make payment and say that im still owing whilst im even the one who called them for arrangements on *** spoke to consultant Nthabiseng And Fiona, this is madness and there address is Vericred House, Potchefstroom Goetz Street 11 number : ***, if need to take this futher i will