<p>I bought an AG STYLE phone on 19 August 2016 ,after 2 weeks it started giving me problems,i took back to the shop n i was told it will take 6 weeks to bring it back. after 8 weeks i went back to check why i have'nt got call from them has they promised ,the supervior told me the phone has technical problems so MTN will have to replace it with another phone,since then i have been in n out of that store,now everytime i go there the staff laugh at me ,n the supervisor is very rude he does'nt explain anything to me on why the phone is taking so long to come back it is over 3 months .i bought the phone with them not with MTN dey they always say they a waiting for MTN to deliver it . bad service n im now planning to take labour cz i cant , i paid for a phone im not using . </p>
Good day Agnes,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Agnes,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Agnes,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Agnes,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
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