1 reviews | Active since Jun 2016
<p>So I want to apply for an Ackermans Store Card. When I SMS to apply i received the SMS back that there is already records of my application (but i do not have or received a card) so then I phone the number *** to get assistance.</p> <p> </p> <p>Yesterday (01/06/2016) I phoned and i holded on for 10 minutes before a agent answered then I told her what is going on and she said that she is going to put me through to someone else in finance or so. and then i hold on for another 15minutes and no one answered.</p> <p> </p> <p>Today 902/06/2016) i tried phoning gain but have no luck on getting through.</p> <p> </p> <p>I also went on their site and send a query two times and still I havent received any feedback.</p> <p> </p> <p>this is very very poor. what do the people do? i do not think they are that much busy not to answer.</p> <p> </p> <p>I do not even want the card anymore.</p> <p> </p> <p>they can keep it and shove it!!</p>
Good day Yolandi,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Yolandi,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Yolandi,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Yolandi,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Best regards,
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