Bad Service with opening an account

Item: Ackermans
Rating: 1
Author: Melissa Wolhüter

Trying to open an account. Been struggling now since Sunday 1 April 2018. Service is super bad. I would never refer anyone to Ackermans if this is the type of service I receive. It's Thursday 6 April 2018 now and still waiting. Now they tell me it will take up to 48 hours! It's already been 96 hours and now I have to wait another 48 hours! Seriously bad customer service!!!

Helpful (0)

Replies (1)

Ackermans's replyOfficial

06 Apr 2018, 16:16

Good day Melissa,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,

Ackermans Customer Service

Ackermans's reply06 Apr 2018, 16:16

Official

Good day Melissa,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,

Ackermans Customer Service