Bad Service Rendered.

On the the 16th September 2021 I went to ackermans store in Mankweng turfloop and upon my arrival I found a jagging that I wanted to buy. The price tag showed that the jagging was R 149.99 however when I got to the till point the price was on mark-up and it was R 159.99, I politely asked the cashier Solly if it was possible for me to pay the price on the tag as it wasn't my fault that the price was on mark up and not stated/written on the price tag. Well the cashier called on the intercom numerous times requesting for a "void" but unfortunately no one came to assist and I ended up paying the mark-up price.

Then afterward I requested to pay for my account however I didn't have/carry my ackermans card with me, and Solly advised that an ID can be used if I didn't have my card. Well the cashier called on the intercom again for assist more than once and after a while some guy/manager called Nicholas came and this guys was very rude and I ended giving up as I wasn't assisted. Nicholas failed to even apologies for making us wait for almost an hour on the Q. Kindly assist as the service I got from the store was unacceptable and unprofessional especially having to deal with a rude manager like Nicholas and I will like to thank Solly for trying to assist.