bad service in general

I visited the ackermans yesterday morning to purchase a black 3 quarter trouser and black sandal but low and behold there is only 1 cashier and there is a long line and i ask the cashier isnt there any others that can assist she tells me \just wait i will check now\" another cashier comes out of the stock room behind the till point and assists that was fine but when i got to work which is just across the street the sandal wont zip up on the back and when it does the zips bursts open i took it back during my lunch break only to notice the pants i bought which i was already wearing the stitching went open in the side. I mean i am A regular shopper at ackermans but this has really made me wonder the quality of the product sucks and the staff dont smile they dont even make eye contact to make the customer feel valued i obviously wont be able to return the black pants as i already wore it for a full day at work it was so embarasing i had to change into other clothes and the whole point of me buying the stuff was because we were having a function at work which required me to wear black and the whole day was ruined cause i had to worry what part of my pants will break or rip next..."