TM
Thapelo M
1 reviews | Active since Feb 2019
30 Apr 2019, 17:21
Bad service. ******** and rude staff
I bought baby clothes from Akermans and everytime they miss the security alarm tag. Especially when I’m buying a lot of clothes. And by the time I noticed I was at home.i couldn’t find the slip and I threw the baby top away because Ackerman’s refused to remove it for me with a slip. Second time I had a slip but I lost the price tag, also they refused again. I used to love that shop but now I’m busy losing money for nothing.
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Replies (3)0
Replies (3)
Ackermans's replyOfficial
02 May 2019, 08:22Good day Thapelo,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply02 May 2019, 08:22
Official
Good day Thapelo,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
06 May 2019, 14:50 Good day Thapelo,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Ackermans's reply06 May 2019, 14:50
Official
Good day Thapelo,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
17 May 2019, 16:02Good day Thapelo,
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply17 May 2019, 16:02
Official
Good day Thapelo,
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service