CL
Christinah L
1 reviews | Active since Oct 2015
26 Nov 2019, 19:44
Bad service from wonderpark Ackermans manager
Wonderpark Ackermans I went there highly in need of assistance, my wallet was ****** at the mall and when i rushed to the store to have my account blocked.
The manager sent a message that there is no airtime for the to call the head office. And that is after 15 minutes of waiting.
That was so disappointing.
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
27 Nov 2019, 09:27Good day Christinah,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply27 Nov 2019, 09:27
Official
Good day Christinah,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
03 Dec 2019, 16:11Good day Christinah,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Ackermans's reply03 Dec 2019, 16:11
Official
Good day Christinah,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service