1 reviews | Active since Dec 2017
Bad service from the cashier
I went to Ackermans on the 7th of October 2021 ,time 10:40 at Mams mall . The cashier's name is Conny Mampane . I went to the store to settle off my lay-by ,the total amount was R417.50 and I gave the cashier R500 that's when the cashier stated to complain to me that she doesn't have enough change and I should go outside the shop to look for change ,I told her that she should ask her manager to ask for change to other cashiers , she rep**** rudely and said No , she said everybody knows that you can't go to the shops with such money in the morning . To my surprise she gaved me my change from her till , still shoked that she said she doesn't have change . She then said step aside and wait for someone at the store room to come and assist you with your lay-by she told me that the que was too long and she can not live her till to assist me . She told me that she needs to assist other customers . Her service was really bad and she even talked back to me as if I am her child forgetting that I am a customer.
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
