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Patrao M

1 reviews | Active since Nov 2016

13 Jun 2020, 16:00

Bad Service

YES It’s Saturday

BUT CUSTOMERCARE remains the most clinical

We waited for someone to assist while almost 8 staff members are running around looking busy while shop is pretty empty.

During this time it is highly recommended that employees take extra step to please of every single customer that steps in your door.

0
Replies (2)
Ackermans
Ackermans's reply15 Jun 2020, 09:12
Official
Good day  S****nce,

We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

Kind regards, 
Ackermans Customer Service 
Ackermans
Ackermans's reply17 Jun 2020, 09:38
Official
 Good day  S****nce, 
 
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service